Performance metrics Apples 5 Oranges inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this strateak objective. The company has provided the following data regarding the two procedures aftor one month of implementation: a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: hours from ordered to delivered Procedure B: hours from ordored to delivered (3) Average pounds of goods per shipment. Procedure A: 1bs. of goods per shipment Procedure B: libs. of goods per shipment Shipping Procedure A Shipping Procedure B Number of shipping errors Hours from ordered to shipped Shipping time (hours from shipped to delivered) Pounds of goods shipped Number of shipments 680,000200600,000300 a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to dellvered, rounded to one decimal place. Procedure A: hours from ordered to dellvered Procedure B: hours from ordered to delivered (3) Average pounds of goods per shipment. Procedure A: Ibs. of goods per shipment Procedure B: lbs. of goods per shipment b. Which program should the company implement moving forward