Performance metrics

Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this strategic objective. The company has provided the following data regarding the two procedures after one month of implementation:

$\backslash$table$[[$Number of shipping errors,Shipping Procedure A$,$Shipping Procedure B$],[$Hours from ordered to shipped,$108,132],[$Shipping time $($hours from shipped to delivered$),15\mathrm{.}3,19\mathrm{.}2],[$Pounds of goods shipped,$6\mathrm{.}7,9\mathrm{.}5],[$Number of shipments,$1,080,000,900,000$