Performance metrics

Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation: Training Program A Training Program B New chef # 1 2 3 4 5 6 7 8 9 10 Hours of basic training 21 24 29 22 25 22 24 31 29 24 Hours of advanced training 9 6 6 12 9 2 2 0 3 3 Number of chef mistakes 10 15 16 15 15 8 4 10 6 4 a. Compute the following performance metrics for each program:

(1) Average hours of employee training per chef, rounded to one decimal place.

Program A: fill in the blank 1 hrs. per chef

Program B: fill in the blank 2 hrs. per chef

(2) Average number of mistakes per chef, rounded to one decimal place.

Program A: fill in the blank 3 mistakes per chef

Program B: fill in the blank 4 mistakes per chef