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Performance metrics Rocky Mountain BBQ is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at
Performance metrics Rocky Mountain BBQ is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation: Training Training Training Program A Program A Training Program A Program A Training Program A Training Training Program B Program B Training Program B Training Program B Training Program B New chef # 1 2 3 4 5 6 7 8 9 10 Hours of basic training 24 23 27 20 24 22 23 31 30 20 Hours of advanced training 7 9 10 8 12 6 5 0 2 3 Number of chef mistakes 12 14 17 15 16 6 8 7 5 8 a. Compute the following performance metrics for each program: (1) Average hours of employee training per chef, rounded to one decimal place. Program A: Program B: hrs. per chef hrs. per chef (2) Average number of mistakes per chef, rounded to one decimal place. Program A: Program B: mistakes per chef mistakes per chef b. Which program should the restaurant implement moving forward?
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