Performance metrics

Rocky Mountain BBQ is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation:

Line Item Description	Training Program A	Training Program A	Training Program A	Training Program A	Training Program A	Training Program B	Training Program B	Training Program B	Training Program B	Training Program B
New chef #	1	2	3	4	5	6	7	8	9	10
Hours of basic training	21	25	27	21	25	23	26	30	31	25
Hours of advanced training	6	9	6	9	12	2	2	0	3	4
Number of chef mistakes	12	14	16	15	15	7	5	10	4	6

a. Compute the following performance metrics for each program:

(1) Average hours of employee training per chef, rounded to one decimal place. Program A: fill in the blank 1 of 2 hrs. per chef Program B: fill in the blank 2 of 2 hrs. per chef

(2) Average number of mistakes per chef, rounded to one decimal place. Program A: fill in the blank 1 of 2 mistakes per chef Program B: fill in the blank 2 of 2 mistakes per chef

b. Which program should the restaurant implement moving forward?

Program A or Program B