Perhaps more telling, and especially after the loss of two distribution centres during the unrest, was that the supply chain team needed to fast-track the completion of the aforementioned Northfields and Riversands distribution centres, six months ahead of schedule (the Brackengate location launched in May 2021) (Retail Brief Africa, 2022).

An important function of being a leader is to activate employees towards achieving organisational goals. Discuss how empowerment played a role in helping the supply chain team to fast-track the completion of the two new distribution centres.