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Periodically, customers of a financial services company are asked to evaluate the company's financial consultants and services. Higher ratings on the client satisfaction survey

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Periodically, customers of a financial services company are asked to evaluate the company's financial consultants and services. Higher ratings on the client satisfaction survey indicate better service, with 7 the maximum service rating. Independent samples of service ratings for two financial consultants are summarized here. Consultant A has 10 years of experience, whereas consultant B has 1 year of experience. Use a = 0.05 and test to see whether the consultant with more experience has the higher population mean service rating. Consultant A Consultant B n = 16 n = 10 x = 6.84 X2 = 6.28 S = 0.64 $2 = 0.75 (a) State the null and alternative hypotheses. 4 Ho H1-H2>0 Ha: H1-H20 Ha: H1 H20 O Ho H-H20 O Ho H1-H20 Ho H-H20 (b) Compute the value of the test statistic. (Round your answer to three decimal places.) 1.651 (c) What is the p-value? (Round your answer to four decimal places.) p-value = 0.0655 x (d) What is your conclusion?

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