Peter Cappelli and Anna Tavis (2016) state that from Silicon Valley to New York, and in ofces across the world, "many organizations are dropping or radically changing their annual review systems in favor of giving people less formal, more frequent feedback that follows the natural cycle of work." According to Cappelli and Tavis (2016), which of the following is a key driver of this trend? Multiple answers are possible. As jobs became more complex and rapidly changed shapein that climate, it was difcult to set annual goals that would still be meaningful 12 months later. Recent research has highlighted evidence that reducing agency costs is more effective when the focus is on individual performance rather than team performance. Recent research indicates that it is becoming easier to recruit people with the required level of qualications and expertise and then hold them accountable for the achievement of strategic goals. Feedback that's delivered right after client engagements helps managers do a betterjob of coaching and allows subordinates to process and apply the advice more effectively