Peter Rourke, a loan processor at Wentworth Bank, has been timed performing four work elements, with the results shown in the following table. Task Element 5 1 2 Performance Rating 115% 85% 90 % 85% 1 0.4 0.6 0.7 1.4 Observation (minutes per cycle) 2 3 4 0.5 0.5 0.5 0.7 0.6 0.5 0.5 0.7 0.4 1.7 2.1 1.8 0.4 0.8 0.6 1.6 4 The allowances for tasks such as this are personal, 8%; fatigue, 10%, and delay, 2%. a) The normal time for the complete operation = minutes (round your response to two decimal places). Standard Time = Normal Time 1 - Allowance Factor The standard time for this process = minutes (round your response to two decimal places)