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Peterson Papers makes personalized stationery of the highest quality. The company maintains a stock of blank note cards, calling cards, stationery, and envelopes. Customers order

Peterson Papers makes personalized stationery of the highest quality. The company maintains a stock of blank note cards, calling cards, stationery, and envelopes. Customers order online, indicating the product type, personalization (monogram, name), font style, and color. The following schedule is typical of an order of 100 calling cards:
Activity
Minutes
Process order
8
Wait for production to begin
50
Pull calling cards from inventory
10
Set up machine for font style and color
4
Print calling cards
32
Inspect cards
2
Wait for packaging
8
Package cards for shipping
4
Wait for pickup by FedEx
60
Required
a. Calculate the delivery cycle time.
b. Calculate the manufacturing cycle time.

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