Phoenix Book Publishing is having a problem with the e-book project of one of its clients. The client has requested the graphic design to be changed and the e-book to be re-layout given the time constraint. Michelle, the project manager, is looking for alternatives and ideas on how to solve this problem.

a) How can Michelle illicit alternatives or ideas from the team to solve this problem?

b) Enumerate tools or techniques can Michelle use to gather ideas from the team?

c) Explain why the chosen tools or techniques are appropriate for gathering ideas?