Question
Phone calls arrive at the rate of 48 per hour at the reservation desk for regional airways. a)Find the probability of receiving three calls in
Phone calls arrive at the rate of 48 per hour at the reservation desk for regional airways.
a)Find the probability of receiving three calls in a five minute interval.
b)Find the probability of receiving exactly 10 calls in a 15 minute interval.
c)Suppose no calls are on hold.If the agent takes 5 min to complete the current call, how many callers do you expect to be waiting by that time?What is the probability that none will be waiting?
d)IF no calls are currently being processed, what is the probability that the agent can take a 3 min break without being interrupted by a caller?
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Price Theory and Applications
Authors: Steven Landsburg
9th edition
1285423526, 978-1285947877, 1285947878, 978-1285423524
