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Photon makes photocopying machines which earned an operating income of $24 Million on revenues of $ 300 million last year. Photon determines the cost of

Photon makes photocopying machines which earned an operating income of $24 Million on revenues of $ 300 million last year. Photon determines the cost of quality by adapting the activity-based costing approach.

Photon's Market Research Department has estimated lost sales of 2,000 photocopying machines during the year because of external failures. The total estimated contribution margin lost on those machines is $12 Million.

Compute the Percentage of Cost of Capital on Total Revenue after including the opportunity costs.

Description

Rate

Quantity

Total Cost in USD

Prevention Costs

- Design Engineering

$80/hr

40,000 hrs

32,00,000

- Process Engineering

$60/hr

45,000 hrs

2700000

Total Preventive Costs

59,00,000

Appraisal Costs

- Inspection

$40/hr

240,000 hrs

96,00,000

Total Appraisal Costs

96,00,000

Internal Failure Costs

- Rework

$100/hr

100,000 hrs

1,00,00,000

Total Internal Failure Costs

1,00,00,000

External Failure Costs

- Customer Support

$50/hr

12,000 hrs

6,00,000

- Transportatation

$240/load

3,000 loads

7,20,000

- Warranty Repairs

$110/hr

120,000 hrs

1,32,00,000

Total External Failures

1,45,20,000

Total Cost of Quality

4,00,20,000

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