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Picture yourself in this scenario, you are a manager at Klub Kardashan. To remain competitive and successful in this industry quality workforce is pertinent. The

Picture yourself in this scenario, you are a manager at Klub Kardashan. To remain competitive and successful in this industry quality workforce is pertinent. The hospitality industry is experiencing intense competition and the clubs top level managers believe in quality workforce to maintain a strong organizational performance. Your role as a manager is to select the right person for the right job, the three criteria are based on individual personality, job attitude and team composition. How can the club maintain a competitive advantage through quality of workforce? Support your argument with appropriate organisational behavior theories and models, identify how are you going to maintain quality workforce at the club, using the three criteria such as personality, job attitudes and team composition during the selection process?

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