Question
Planning is concerned both with ends (what is to be done) and means (how it is to be done). Question 11 options: True False Question
Planning is concerned both with ends (what is to be done) and means (how it is to be done).
Question 11 options:
True | |
False |
Question 12 (1 point)
Evaluating an organization's intangible assets is part of conducting an internal analysis in the strategic management process.
Question 12 options:
True | |
False |
Question 13 (1 point)
The purpose of organizing is to arrange and structure work to accomplish organizational goals.
Question 13 options:
True | |
False |
Multiple Choice
Question 14 (1 point)
Which of the following is an example of a high-performance work practice?
Question 14 options:
closed communication | |
skill-based compensation | |
centralized decision making | |
self-managed teams |
Question 15 (1 point)
An organization that divides its sales responsibilities for pharmaceutical products into Ontario, Quebec, the Maritimes, and Western Canada is using ________ departmentalization.
Question 15 options:
customer | |
geographical | |
product | |
functional |
Question 16 (1 point)
The accumulated end results of all the organization's work processes and activities are called ________.
Question 16 options:
scenario planning | |
feedback control | |
organizational performance | |
organizational planning |
Question 17 (1 point)
For communication to be successful, meaning must be conveyed and ________.
Question 17 options:
understood | |
distributed | |
transmitted | |
received by the other person |
Question 18 (1 point)
In which of the following cases is communication used to control employee behaviour?
Question 18 options:
Glenn lets Ann know that the deadline for her project has been postponed. | |
Jan informs Sara that there is a dress code at work. | |
Chris gives Jason tips on how to improve his performance. | |
Sandy tells Mitch that she's happy with the progress he's making. |
Question 19 (1 point)
The ________ answers the question "What is our reason for being in business?"
Question 19 options:
strategic plan | |
mission statement | |
operational goal | |
strategic purpose |
Question 20 (1 point)
Work specialization is ________.
Question 20 options:
the basis on which jobs are grouped together | |
the degree to which tasks are divided into separate jobs | |
the basis on which jobs are ranked relative to their value to the businesses | |
the degree to which activities require highly specialized skills |
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