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Please advise eg for IT support role and how to respond to selection criteria outlining how you meet the requirements and capabilities of this role

Please advise eg for IT support role and how to respond to selection criteria outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below: Provide examples of IT projects that you have participated and contributed to the review of the progress, outcomes and future improvements of these projects. How did you identify and escalate any possible variance from the project plans. (maximum 250 wo rds). Provide examples where you have taken responsibility for delivering high quality customer focused IT services

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