PLEASE ANSWER ALL OF THE FOLLOWING:

Question 5

The "Intuitive" decision maker is a person who is more likely to make decisions based on his/her past experiences, and is willing to take more risk.

		False
		True

Question 6

Kenzie has been asked to manage the construction of a new foodservice facility. Which is the most important management function that will help Kenzie to be successful at this task?

		Organizing
		Planning
		Leading
		Staffing
		Controlling

Question 7

Determining the feasibility, while assessing the costs and benefits, comes into play during which phase of the decision-making process?

		Determining the problem
		Identifying alternatives
		Collecting relevant information
		Analyzing and weighing alternatives

Question 8

The primary benefit from carefully researching, writing, and assessing the marketing plan is to:

		distinguish between trends and fads.
		clearly understand the decisions required and potential plans to develop.
		develop staffing schedules
		build teamwork among employees.

Question 9

While there are some differences, long range plans are often synonymously referred to as:

		Operational plans
		Tactical plans
		Single use plans
		Strategic plans

Question 11

A possible consequence of a team or group decision making process is "Groupthink". Groupthink:

		occurs when reaching an agreement becomes more important than finding the best decision
		is a structured technique for generating innovative ideas
		is the tendency of groups to accept more risk than individual members would accept.
		is a desired outcome by managers who use group decision making techniques.

Question 13

An active listener demonstrates all of the following traits except:

		often completes the sentences of others
		plans a response for after another is finished speaking
		provides feedback without interruption
		is aware of and controls personal biases

Question 14

Plans that are designed for repetitive use are commonly referred to as:

		Single use plans
		Contingency plans
		Standing plans
		Tactical plans

Question 15

A feasibility study in the marketing process consists of:

		identifying target market characteristics
		analysis of potential competitors
		estimating the supply and demand for the product or service
		projecting potential profit or success
		All of the above

Question 16

Which of the following promotion channel is the best to use to target a specific group of individuals?

		radio
		newspaper
		banner
		billboards

Question 18

A Target Market is:

		Individuals who are used in focus groups to determine customer needs and wants.
		Groups of people for whom a company develops a product or service.
		Individuals who are not currently buying a company's product or service.
		Individuals randomly chosen to receive free products or services

Question 19

"The design, implementation and management of programs that seek to influence or increase acceptable social ideas or practice among a target group" is classified as:

		product marketing
		social marketing
		elementary marketing
		secondary marketing

Question 20

The activities listed below are activities that are most likely considered in which step of the decision making process?

Activities:

Who will be responsible for gathering information?

How will information be gathered?

When and how long will we gather information for?

		Selecting among alternatives
		Identifying alternatives
		Collecting relevant data
		Analyzing and weighing alternatives

Question 21

A manager is most likely to have long term success in motivating an employee by focusing on:

		performance based bonuses and incentives
		reminders that job continuance requires successful performance
		a better understanding of the employee's goals and interests
		developing competition between employees

Question 22

Communication is most effective when it:

		is a two-way process
		is verbal
		is a one-way process
		involves images

Question 23

The most difficult step in the decision making process is:

		the developing options step
		the gathering and analyzing data step
		the defining of problem(s) step
		the option implementation step

Question 25

When a new President is hired in an organization, employees can expect to see the most change in:

		the organization structure
		work schedules
		the organization culture
		benefits