please answer all

QUESTION 19

A "company newsletter" is an example of ____________.

a personal written communication

an impersonal written communication

a fax

the intranet

a memo

QUESTION 20

An accounts payable department that uses a computer system topay the company's suppliers is using a(n) _______________system.

transaction-processing

expert

arti?cial intelligence

group decision support

QUESTION 21

General Motors tests applicants for autoworker positions ontheir mechanical dexterity in an attempt to determine if they havethe capability of performing an assembly-line job. This is anexample of _______________ testing.

physical ability

personality

situational

unstructured

role-playing

QUESTION 22

As group cohesiveness increases:

participation of members decreases

. members share more information.

members are less open with each other.

communication e?ectiveness declines.

team e?ectiveness increases.