please answer all requirments

For the past two years. Planetary Cell Phones (PCP) has beer workiog to improve the quality of its phones. Data for 2016 and 2017 follows (in thousands of phones) IIf (Crick the icon to view the information.) Read the requirements. Requirement 1. For each year, 2016 and 2017, calculate: a. Percontage of defective units shipped Select the formula you will use to calculate the percentage. Then enter the ameunts in the formula and calculate the percentage for both 2016 and 2017 , (Round the porcent to two decimal places, (2) ItA (Cuck the icon to view the information.) Read the requirements. Data table Requirements 1. For each year, 2016 and 2017 . calculate the following a. Percentage of defective units ahipped b. Cuastomer complaints as a percentage of units shipped c. Percentage of units reworked during production d. Manufacturing cycle time as a percentage of total time from order bo dotvery 2. Pelening to the information computed in requirement 1, explain whether PCP's qualty and timeliness tive improved \begin{tabular}{|lrr|} \hline & 2016 & 2017 \\ \hline Cell phones produced and shipped & 2.500 & 12.000 \\ \hline Number of defective units shipped & 150 & 600 \\ \hline Number of customer complaints & 100 & 300 \\ Units reworked belore shippiog & 125 & 560 \\ \hline Manufacturing cycle time & 10 days & 12 days \\ Average customer.rosponse time & 26 days & 20 day3 \\ \hline \end{tabular} Dond