!! Please answer All the question please !!

QUESTION 1

Coquese Washingtons professional career is detailed in your text. Her ability to fit into any crowd and have their respect is an example of ______.

	A.	creating vision
	B.	managing conflict
	C.	being socially perceptive
	D.	showing emotional intelligence

QUESTION 2

______ skills are central to creating a strategic plan for an organization.

	A.	Conceptual
	B.	Interpersonal
	C.	Creating vision
	D.	Administrative

QUESTION 3

According to the text, implementing a solution means adapting the change to the ______ and ______ of those being affected by the change.

	A.	leadership style; communication preference
	B.	wants; needs
	C.	wants; leadership style
	D.	communication preference; needs

QUESTION 4

______ precedes everything else in the problem-solving process.

	A.	Establishing all of the possible outcomes
	B.	Figuring out who is responsible for the problem
	C.	Establishing all of the possible solutions
	D.	Figuring out the exact nature of the problem

QUESTION 5

According to the text, which of the following is considered to be an interpersonal leadership skill?

	A.	Problem-solving
	B.	Managing conflicts
	C.	Creating vision
	D.	All of these

QUESTION 6

Understanding or having technical competence in their subordinates activities does not make a leader more effective.

True

False

QUESTION 7

Marcus collects classic cars. He recently found a 1965 Ford Mustang convertible for sale. The current owner tells him the car makes an odd grinding noise but that he has taken the car to three mechanics and none of them can identify the problem. Even though Marcus is not a mechanic, he knows he can solve the problem, so he buys the car. His strategy is to take the engine apart, clean everything, and put it all back together. Marcus behavior is an example of ______.

	A.	having a strategic plan
	B.	identifying the problem
	C.	taking a risk to solve a problem
	D.	none of these

QUESTION 8

Conceptual skills are important to leaders because ______.

	A.	they are needed to help shape an organization
	B.	leaders need to be great thinkers
	C.	only smart people can be effective leaders
	D.	all of these

QUESTION 9

Leadership skills refer to ______.

	A.	attributes one is born with that cannot be developed
	B.	behaviors demonstrated over time
	C.	learned competencies to influence others
	D.	personal attributes one develops over time

QUESTION 10

Being able to describe the organizations ideal future and encourage others in its pursuit is an example of ______.

	A.	handling conflict
	B.	managing people
	C.	problem solving
	D.	creating vision

QUESTION 11

Sam is the manager of a small, regional ice cream company. As part of the staff training he leads each year, Sam has all of his employees engage in activities focused on learning about how to appropriately respond to others wants and needs. This is an example of ______.

	A.	putting emotions to good use
	B.	becoming aware of their own emotions
	C.	becoming aware of the emotions of others
	D.	all of these

QUESTION 12

Which of the following is NOT an aspect of managing people?

	A.	Motivating people to do their best
	B.	Funding a new staff incentive program
	C.	Dealing with urgent staff matters
	D.	Responding to staff members requests

QUESTION 13

Which of the following is NOT part of strategic planning?

	A.	The ability to ask critical questions
	B.	Managerial wisdom
	C.	The ability to learn
	D.	The capacity to adapt

QUESTION 14

The underlying premise of emotional intelligence is ______.

	A.	being sensitive to your own emotions helps you understand your impact on others
	B.	being sensitive to your own emotions helps you better explain what you want from others
	C.	you first need to know yourself before you can lead
	D.	none of these

QUESTION 15

When trying to solve a problem, it is best to ______.

	A.	always defer to ones supervisor
	B.	carefully and systematically try the solutions
	C.	try to solve it on your own
	D.	try all of the possible solutions at the same time

QUESTION 16

Being able to effectively oversee and allocate an organizations assets is an important skill for leaders to have because ______.

	A.	ultimately the leader is responsible for resource management
	B.	the followers cannot be trusted to manage themselves
	C.	it is important for leaders to be seen as the one in charge of the money
	D.	none of these

QUESTION 17

Strategic planning is a multifaceted process. Which of the following would not be part of a strategic sales pitch?

	A.	Knowing how to fix your product if it fails
	B.	Knowing the goals and direction of your company
	C.	Knowing the size of your potential market
	D.	Knowing the right people to whom to pitch the product

QUESTION 18

Administrative skills are the most fundamental of all skills required to be a leader.

True

False

QUESTION 19

When talking about emotional intelligence, it is enough for leaders to know their own emotions and the emotions of others.

True

False

QUESTION 20

Which of the following is NOT a dimension of emotional intelligence?

	A.	Understanding ones own emotions
	B.	Managing emotions in relations with others
	C.	Understanding the emotions of others
	D.	None of these, all are dimensions of emotional intelligence