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QUESTION 11 Strategy implementation is the process of evaluating how the strategy has been implemented as well as the outcomes of the strategy. True False QUESTION 12 An organization's top managers should provide long-term direction, and offer support and rationale for needed changes. True False QUESTION 13 Competitive can best be described as what sets an organization apart. QUESTION 14 Corporate social responsibility is defined as the obligation of organizational decision makers to make decisions and act in ways that recognize the interrelatedness of business and society. True False QUESTION 15 Stakeholders are individuals or groups who have a stake in or are affected/ influenced by an organization's decisions and actions and who, in tum, can influence the organization. True False