Please answer questions 1-3 after reading chapter 6-10. Use additional references and make sure you use citations if you quote directly from the book.

Chapters 6-10

1. Executive summary on key learnings from the book compared to "real" life findings in one's job, or the news.

2. What things stood out to you as important or interesting?

3. What in the readings surprised you or had you confused?

Book information : Health Care Operations Management 3rd Edition Langabeer II, James R.,Helton, Jeffrey Edition 3rd Edition ISBN 9781284194166 Format Digital