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1. Give examples of two positive workplace behaviours that should be used by managers to assist in achieving business performance.
2. Give examples of two workplace behaviours that should be avoided by managers.
3. Explain why a positive workplace culture is more likely to assist in achieving desired business performance than a negative workplace culture.
4. Explain how knowledge of other cultures can assist in developing effective workplace relationships and give an example to support your answer.
5. Explain three ways a manager can build the trust and confidence of their team.
6. Explain how knowledge of interpersonal styles can assist in building positive workplace relationships. Give an example to illustrate your answer.
7. Discuss five benefits of networking in relation to building positive workplace relationships.
8. Explain two techniques that can be used to promote diversity in the workplace
9. Identify legislation relevant to your state or territory that ensures that bullying does not occur in the workplace and explain the negative impact of bullying on workplace relationships