Please answer the following question,

Imagine that you're conducting a performance assessment with a student intern.The intern's documentation has been poor, and they are resistant to constructive feedback.Discuss at least two steps you would take to deliver critical feedback.Please use the reference to support answer.

Reference:

• Rofuth, T., & Piepenbring, J. (2019). Management and leadership in social work: A competency based approach. Springer.
  • Chapter 10, "Human Resource Functions in a Social Work Environment," pages 264-318.
  • Chapter 11, "Supervising Staff in a Social Work Environment," pages 320-348.