Please answer the following questions:

1. Describe the services and characteristics that are of prime importance to you in a financial institution. Why?

2. Which of the financial institutions you evaluated is most optimal for your needs? Why?

Analysis 1. Evaluate what banking services are most important to you with a score of 10 for the most important and 1 for the least. Then evaluate up to three financial institutions with respect to the services offered; input the institution's SCORE (5 as the best for that service to 1 as the worst). The template will calculate TOTAL scores for each institution. For your reference, input the RANK (1 is the best, 3 is the worst) Banking Services Scorecard PRIORITY 5 TD Canada Trust RANK SCORE 2 4 Chase JP Morgan RANK SCORE 1 5 Bank of America RANK SCORE 1 5 5 1 4 2 4 1 5 8 3 4 1 5 1 3 8 2 5 1 4 1 3 7 2 4 1 2 1 SERVICES OFFERED 1. Hours of operations - evenings, Saturdays 2. Locations - proximity to work and home 3. Fees/minimum balance for chequing accounts 4. Fees for ABM usage 5. Interest rate on savings accounts 6. Interest rate on chequing accounts 7. VISA/MasterCard available and annual fee 8. Interest rate on home loans 9. Interest rate on car loans 10. Safety deposit boxes and rental rates TOTAL SCORE FOR EACH INSTITUTION 4 3 5 1 3 1 WINNI 4 2 3 1 4 1 2 2 3 1 4 1 3 2 4 1 3 1 3 2 2 1 3 1 3 1 3 39 37 32 Analysis 1. Evaluate what banking services are most important to you with a score of 10 for the most important and 1 for the least. Then evaluate up to three financial institutions with respect to the services offered; input the institution's SCORE (5 as the best for that service to 1 as the worst). The template will calculate TOTAL scores for each institution. For your reference, input the RANK (1 is the best, 3 is the worst) Banking Services Scorecard PRIORITY 5 TD Canada Trust RANK SCORE 2 4 Chase JP Morgan RANK SCORE 1 5 Bank of America RANK SCORE 1 5 5 1 4 2 4 1 5 8 3 4 1 5 1 3 8 2 5 1 4 1 3 7 2 4 1 2 1 SERVICES OFFERED 1. Hours of operations - evenings, Saturdays 2. Locations - proximity to work and home 3. Fees/minimum balance for chequing accounts 4. Fees for ABM usage 5. Interest rate on savings accounts 6. Interest rate on chequing accounts 7. VISA/MasterCard available and annual fee 8. Interest rate on home loans 9. Interest rate on car loans 10. Safety deposit boxes and rental rates TOTAL SCORE FOR EACH INSTITUTION 4 3 5 1 3 1 WINNI 4 2 3 1 4 1 2 2 3 1 4 1 3 2 4 1 3 1 3 2 2 1 3 1 3 1 3 39 37 32