please answer the question within 30 minutes in detailed manner. make sure the answer and reasons are explained in details else i will give negative ratings for sure.

Bahrain's leading Aluminums Company has begun to reduce profitability, increase the rate of workers' turnover and lack of productivity. It turns out that employees were not meeting customers' needs regularly and many employees were leaving work significantly over the past two years. a. Discovers and find out the possible stage or (stages), that need to be solved. State, explain and state the reasons. b. From your point of view, how can the theory of human relationship approach and Behaviorism theory support this problem at work