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What can result in firing people, exiting a business, or admitting wrong? O a. reaching breakeven point O b. making a decision O c. gathering information O d. identifying a problem In the Laird's Lament case, one solution for management to avoid group cohesiveness problems at the restaurant in the future could be: O a. coalitions O b. training O c. authority O d. socialization Doreen gives up some control on the new project in order to secure agreement. What are Doreen's actions an example of? O a. an avoiding stance b. a compromising stance O c. a collaborating stance O d. an accommodating stance According to the Hersey-Blanchard leadership model, which leadership style exemplifies the readiness for very mature followers? O a. democratic O b. autocratic O c employee-centred O d. delegating What is a result of research on LMX theory? a. Decreased communication between the supervisor and out-group members tends to lead to higher performance ratings. b. In-group members are more likely to retaliate against the organizations O c in-group members are more likely to engage in organizational citizenship behaviours. d. No difference existed between in-group or out-group members on performance ratings when communication from the supervisor increased