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please dont use AI ( I NEED CORRECT ANSWERS ) 1 . What is the primary goal of operations management? a ) Maximizing profit b

please dont use AI ( I NEED CORRECT ANSWERS )
1. What is the primary goal of operations management?
a) Maximizing profit
b) Minimizing costs
c) Maximizing customer satisfaction
d) Minimizing waste
2. Which of the following is not a primary function of operations management?
a) Quality management
b) Marketing
c) Capacity planning
d) Inventory management
3. JIT (Just-In-Time) is a philosophy in operations management that focuses on:
a) Maximizing inventory levels
b) Minimizing lead times
c) Reducing customer wait times
d) Maximizing batch production
4. The process of turning raw materials into finished products is known as:
a) Procurement
b) Production
c) Quality control
d) Distribution
5. Which of the following is a key performance indicator (KPI) for measuring process efficiency?
a) Employee turnover rate
b) Return on investment (ROI)
c) Overall equipment effectiveness (OEE)
d) Customer satisfaction score
6. A Gantt chart is a tool used in operations management for:
a) Inventory control
b) Project scheduling
c) Quality control
d) Demand forecasting
7. Which inventory management technique aims to prioritize items with the highest demand and value?
a) ABC analysis
b) EOQ (Economic Order Quantity)
c) Safety stock
d) Lead time analysis
8. The PDCA (Plan-Do-Check-Act) cycle is a methodology for:
a) Quality improvement
b) Demand forecasting
c) Capacity planning
d) Procurement
9. What does the term "bottleneck" refer to in operations management?
a) A type of quality defect
b) A constraint that limits throughput
c) A production machine
d) An inventory storage unit
10. Total Quality Management (TQM) emphasizes the importance of:
a) Maximizing production output
b) Reducing customer interaction
c) Continuous improvement and customer satisfaction
d) Minimizing employee training
11. Which production system focuses on producing large quantities of standardized products efficiently?
a) Lean production
b) Mass production
c) Agile production
d) Job production
12. The 5S methodology aims to improve workplace organization and efficiency through five principles, which do not include:
a) Sort
b) Standardize
c) Strengthen
d) Shine
13. What is the primary goal of capacity planning in operations management?
a) Minimizing production costs
b) Maximizing customer satisfaction
c) Matching production capacity to demand
d) Reducing lead times
14. Which type of forecasting method uses historical data to make predictions about the future?
a) Qualitative forecasting
b) Quantitative forecasting
c) Delphi method
d) Benchmarking
15. Which quality management technique involves creating a visual representation of a process to identify areas for improvement?
a) Six Sigma
b) Value stream mapping
c) Pareto analysis
d) Fishbone diagram
16. The "Pareto Principle" states that approximately what percentage of problems are caused by a small number of root causes?
a)80%
b)50%
c)20%
d)100%
17. What does the term "lead time" refer to in operations management?
a) The time it takes to manufacture a product
b) The time it takes to deliver a product to the customer
c) The time it takes to place an order with a supplier
d) The time it takes to hire a new employee
18. Which of the following is not a key component of supply chain management?
a) Demand forecasting
b) Inventory management
c) Product design
d) Transportation management
19. In the context of project management, what is the critical path?
a) The path that is easiest to complete
b) The longest path that determines the project's duration
c) The path with the most critical tasks
d) The path that has the most slack time
20. What is the primary objective of the Theory of Constraints (TOC) in operations management?
a) Minimizing waste
b) Maximizing production output
c) Identifying and managing bottlenecks
d) Reducing lead times
21. Which type of quality control chart is used to monitor the number of defects in a sample over time?
a) P-chart
b) X-bar chart
c) R-chart
d) C-chart
22. Which of the following is not a common measure of process performance in operations management?
a) Efficiency
b) Effectiveness
c) Flexibility
d) Profit margin
23. What is the primary purpose of a work breakdown structure (WBS) in project management?
a) To allocate project costs
b) To identify project stakeholders
c) To break down a project into manageable tasks
d) To create a project timeline

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