Please draw the fishbone diagram and Pareto diagram for the situation below. (50/100pts) Situation: when they ship out tires from their warehouses, they have
Please draw the fishbone diagram and Pareto diagram for the situation below. (50/100pts) Situation: when they ship out tires from their warehouses, they have shipping discrepancy such as tire shortage, tire overage, and tire damage. A lot of non-value-added work is needed to handle the shipping discrepancy. So, they want to find out root causes and eliminate them immediately. Observations: through brainstorming sessions, they have found possible main causes and root causes of the process. They collected the data and illustrated frequencies of each possible root causes as shown in the table below. Main causes Root causes Transportation -lost tires in carrier's terminal -stolen during transport Root causes lost tires in carrier's terminal shipped out wrong pattern of tire miscounted by customer miscounted by warehouse supervisor damaged at loading no system adjustment after loading stolen during transport shipped out wrong product code of tire Miscounting -miscounted by warehouse supervisor -miscounted by customer Frequency 9 23 14 24 11 7 3 2 Loading Wrong Material -damaged at loading-shipped out wrong -no system pattern of tire adjustment after loading -shipped out wrong product code of tire
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