PLEASE EDIT THIS CURRENT STATE USE CASE DIAGRAM TO FUTURE STATE USE CASE DIAGRAM .Oscar convenience online grocery shopping process improvement project.By December 31st 2022 the development for Oscar convenience online grocery purchase will increase to 90% ( from the reduction of return and refunds) through increased marketing efforts, and the development of a convenient and streamlined website and mobile application.

Future State, Maple Convenience Online Grocery Shopping, Use Case Diagram 3. REGISTER 4. LOGIN 8. REDEEM POINTS 5. VIEW ITEM 6. PLACE ORDER 12. REFUND Website customer 7. MAKE PAYMENT . 11. CANCEL ORDER 1. ADD ITEM 2. ADD CATEGORY 14. GENERAL ENQUIRY 9. MANAGE ORDER customer service 10. CONFIRM ORDER 13. CONFIRM REFUND