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Please fill this blanks Congratulations you're promoted to the Rooms Division Manager, you will be conducting training on service recovery. Identify five points you would

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Congratulations you're promoted to the Rooms Division Manager, you will be conducting training on service recovery. Identify five points you would share with your staff when they have don something wrong for a guest. and Blank 1: Blank 2: Blank 3: Blank 4: Blank 5

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