please give correct option with explanation.

1- You can convey a positive, professional image on the phone by

a- eating a quick snack to keep up your blood sugar.

b-putting the caller on hold if you get another call.

c- using your natural voice, but making sure you don't sound bored.

d- using your time efficiently by keeping your email on the screen and responding to other requests

2- he transactional model offers insights into why people communicate besides transmitting messages

True

False

3- Which of the following is not a good way to improve your listening skills:

A-Focus on the speaker's content rather than on how the talk is delivered B-Keep an open mind to accept new information and points of view.

C-involve yourself by mentally summarizing what the speaker is saying or by taking notes. D- Interrupt the speaker when you have a question or an idea to share.

4-there is no relationship between effective communication and employees salaries. You get paid for work done not the quality of your communication

True

False

5-ethics are the principles used to guide our decision-making during communication, and it requires telling the truth and imagining the impact your actions have on others

True

False

6-Being persuasive requires thinking about the topic from your own point of view, you must leave the audience ( recipient) perspective separate

True

False

7-Relational context includes the past history and current relationship between communicator and audience. This does not impact the communication process

True

False

8-The interaction model portrays communication as a dynamic process It also introduces the concept of context, the external circumstances and forces that influence communication

True

False