please give explanation on how to answer this question

Rosie decided to relax for a while at the VIP Lounge at a shopping mall in Miri. She paid the entry fee at the reception desk and left her expensive pen with the clerk for safekeeping. Rosie walked past the desk and went into the Lounge to enjoy the food and facilities. During transport to the safe box, Rosie's pen was dropped by the clerk and subsequently went missing. Rosie became furious and insisted the VIP Lounge was liable. The clerk pointed to a disclaimer notice on the wall inside the Lounge (past the reception desk), which stated that the Lounge would not be responsible for lost items. Advise Rosie accordingly. Question 4 Now, in Question 3, assume that Rosie had used the VIP Lounge numerous times since she became a member of the Lounge ten years ago. As a result, she was vaguely aware of the policy regarding items held in the Lounge's safekeeping. However, she had never bothered to read the notices in the VIP Lounge properly. Does this change your advice to Rosie? Question 5 Now, again in Question 3, assume that Rosie had never used the VIP Lounge before, but the same disclaimer notice was printed on the receipt of payment for the entrance fee. However, Rosie did not realise the notice on the receipt as she had bad eyesight. Does this change your advice to Rosie