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PLEASE HELP!!! I NEED DETAILED AND CLEAR SOLUTION AND ANSWER. Industrial Technologies, Inc. (ITI), produces two compression machines that are popular with manufacturers of plastics:

PLEASE HELP!!! I NEED DETAILED AND CLEAR SOLUTION AND ANSWER.

Industrial Technologies, Inc. (ITI), produces two compression machines that are popular with manufacturers of plastics: no. 165 and no. 172. Machine no. 165 has an average selling price of $30,800, whereas no. 172 typically sells for approximately $28,300. The company is very concerned about quality and has provided the following information:

No. 165 No. 172
Number of machines produced and sold 200 220
Warranty costs:
Average repair cost per unit $940 $390
Percentage of units needing repair 75% 10%
Reliability engineering at $190 per hour 1,640 hours 2,020 hours
Rework at ITI's manufacturing plant:
Average rework cost per unit $1,920 $1,620
Percentage of units needing rework 20% 25%
Manufacturing inspection at $40 per hour 320 hours 540 hours
Transportation costs to customer sites to fix problems $30,300 $15,800
Quality training for employees $35,800 $50,400

1.Using the classifications in part (1), compute ITI's quality costs for machine no. 165 in dollars and as a percentage of sales revenues. Also calculate prevention, appraisal, internal failure, and external failure costs as a percentage of total quality costs.

2. Using the classifications in part (1), compute ITI's quality costs for machine no. 172 in dollars and as a percentage of sales revenues. Also calculate prevention, appraisal, internal failure, and external failure costs as a percentage of total quality costs

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