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please help make professional but short and bullet points: We talked about how training was going, you expressed you feel it is a little all
please help make professional but short and bullet points:
- We talked about how training was going, you expressed you feel it is a little all over the place and you are told things correctly the first time and get new information later that contradicts your notes.
- We agreed on a plan that I will sit in on some of your training on SP issues and we can review your notes together after you train something new to ensure alignment with the guidelines.
- I shared my screen, and we went over each claim together.
- You advised you were not taught to code incomplete in production manager when setting SALVLR until 9/24.
- Advised you miss understood about selecting new documents when not working completes, I went through a claim and showed you how to find if you are the first person to review the documents.
- We went over the production manager guidelines together.
- We reviewed claim # 24-247925153 Team dairy was now set correctly and the team of MN sets the team dairy 4 months when setting SALVLR, they do not match the vendor dashboard.
- We reviewed your unacceptable claim in detail, you did have questions on if we can take a copy of the lien release, advised we will review with the SME next business day due to SME being out on PTO.
- I asked how was your weekend with your cousins? We went into a conversation about travel and living out west.
- Thank you for sending me an updated schedule and keeping me up to date on how training is going throughout the week.
- I advised your Production manager looks good - no gap times selecting right modes. Awesome work!
- We went over your goal we set last week and set a new goal for this week to focus on logging new documents received accurately in production manager when you are the first to look at the documents in a claim.
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