Please help me come up with a conclusion. This is what I have so far. Pic below. Thanks

Introduction and Background Telctccb Corporation's headquarters is in Dallas, Texas and describes itself as a provider of integrated information movement and management." Their mission statement is "We will create value by pursuing business activities that earn premium rates of return." Their CEO is Maxwell Harper and their CFO is Margaret Weston. Teletech Corporation is a company that focuses on Telecommunication Services and Products and Services. Their Telecommunication Services are used to provide long-distance, local, and cellular telephone services to residential customers and businesses, while their Products and Systems department is engaged in manufacturing computing and telecommunications equipment. Their Telecommunications Services accounts for 75% of their market value and the other 25% comes from their Products and Systems. In 2004, their Telecommunications division had a return on capital of 9.10% and have $11.4 billion allocated towards that division. On the other hand, their Products and Systems division had a ROC of 11% and had S4.6 billion. Over the past 12 months, Telctech has underperformed the stock market and any index for telephones, equipment, and computers. One of the main issues that Teletech has acknowledged is their hurdle rate when evaluation performance and setting their annual capital budget. They have set their hurdle rate as 9.30%, which is the minimum rate of return that the company requires. With the hurdle rate being set at this rate, if something were to happen causing their return rate to decrease they would be unable to meet their required rate