Please help me for solve this question of principles and practices of banking subject as soon as possible.

05 How will you deal with the below mentioned situations if you are branch manager of the Bank. a) A customer arrives and asked from you that he has surplus 101akh rupees and he want to save them in order to get good return, what will you suggest him a xed deposit or mutual fund or some other scheme and why? 1.5 b) An illiterate lady wants to open savings account in her name with an initial deposit of one thousand rupees and seeks your advice for the operation of the account. If a loan is to be granted to her against a pronote, how will you solve the signature problem? 1.5