Please help me put this Work description into Management By Objectives Effective technique?

• Ability to verify eligibility, benefits, prepare authorizations and schedule appointments for patients discharged from the
• Coordinate with case managers the ordering and delivering of DME to facilitate the patients leaving the facilities in a
• Document conversations with patients, specialists and venders with regards to appointments for office visits, testing, and
• Communicate with Case managers, physicians and outside venders in a polite, courteous manner, while maintaining
• Inform supervisor on a daily basis when problems arise, or work falls behind.
• Receive and process all incoming calls in a timely manner.
• Return phone messages on a daily basis.
• Demonstrate proficiency in computer systems utilized.
• Demonstrate knowledge of medical terminology.
• Process STAT and ASAP referrals in accordance with departmental standards.
• Date stamp in referrals as received.
• Mail authorizations and appointment letters on a daily basis as required.
• Scan orders and other pertinent information into DocStar and attach to authorizations as required.
• Scan in charts and other medical records into NextGen.
• Maintain Excel spreadsheets for the purpose of assigning patients on the weekends.
• Communicate effectively with the Hospitalists and Case Managers to discuss assignments, admissions, and discharge of patients.
• Check the hospitalist voicemail for messages regarding admissions.
• Filing is maintained in timely manner in accordance with departmental standards.
• Email and/or text Case Managers and Hospitalists with pertinent information as needed for patient assignments.
• Other duties as required.
• Follow up appointments are made within a timely manner and in accordance with discharge orders. Patients are notified accordingly.
• Documentation is accurate and well maintained.
• Filing is maintained in timely manner.
• Communications with patients, the Company personnel, and outside venders is done in a polite, courteous, respectful manner at all times.
• Reports any problems or delay in patient care to supervisor.
• Cultural and Linguistics Training.
• Must be familiar with health plan benefits and BFMC internal policies, procedures and protocols.
• Maintain accurate and well documented charts.
• Communicate daily with coworkers and management in an effective manner.
• Must maintain duel job requirements including working scheduled weekends.
• Maintain HIPAA guidelines.
• Document accurately all patient follow up.