please help me

Question 1 (1 point)

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

11) What do Kelly, Sam, Pat, and Chris all have in common?

Question 1 options:

	They all have the same job content.
	They all are managers.
	They all have the same vision.
	They all produce the same product.

Question 2 (1 point)

Managers with titles such as project leader, plant manager, or regional manager are ________.

Question 2 options:

	middle managers
	top managers
	first-line managers
	managing directors

Question 3 (1 point)

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

Kelly is at what level of management?

Question 3 options:

	middle manager
	division manager
	top manager
	first-line manager

Question 4 (1 point)

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

Sam and Pat are both at what level of management?

Question 4 options:

	middle management
	supervisory level
	top management
	first-line management

Question 5 (1 point)

Managers are important to an organization because ________.

Question 5 options:

	they are critical to getting things done
	they are listed in the organization chart
	customers expect companies to have managers
	employees would not know what to do without managers

Question 6 (1 point)

In order to be considered a manager, an individual must coordinate the work of others.

Question 6 options:

	True
	False

Question 7 (1 point)

The Customer Meeting (Scenario)

Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.

14) Chris is most likely at what level of management?

Question 7 options:

	top management
	middle management
	first-line management
	regional management

Question 8 (1 point)

Division manager is associated with which of the following levels of management?

Question 8 options:

	team leaders
	first-line managers
	top managers
	middle managers

Question 9 (1 point)

The lowest level of management is ________.

Question 9 options:

	a general manager
	a first-line manager
	a plant manager
	a project manager

Question 10 (1 point)

Supervisor is a common title for whom?

Question 10 options:

	middle managers
	plant managers
	first-line managers
	project leaders