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Vancouver manufacturing Ltd. manufactures a variety of high quality electronic components. Data from the last three months are presented below: July August September Direct materials partial productivity 0.76 0.77 0.78 Overtime hours worked 60 65 62 Defect rate 1.00% 0.95% 0.92% On time delivery 97.0% 97.3% 97.0% Set up time (average in hours) 5.90 5.85 5.80 Number of machine breakdowns 3 2 2 Downtime (hours) 15.0 11.5 11.0 Number of products returned 5 4 3 Throughput time (hours) 10.0 9.8 9.5 You are the controller for Vancouver manufacturing and you are reviewing the performance over the last 3 months. In addition, the controller notes that the company, although it has many detailed performance measures, is considering implementing a balanced scorecard and asks you to identify the measures you think would be most appropriate to include in the balanced scorecard. Required: Evaluate the performance of the company and prepare detailed Balanced Scorecard.