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Please help me to answer the following questions Define and differentiate CRM, CX, and Customer Engagement. In what ways are they related? In what ways

Please help me to answer the following questions
Define and differentiate CRM, CX, and Customer Engagement. In what ways are they related? In what ways do they work for or possibly against each other? Finally, how do you think the importance of these roles differ to a company's marketing strategy based on whether it targets Boomers, Gen X, Gen Y, or Gen Z?

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