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You are working as an assistant to an OB specialist doing research to determine relationships between certain variables and cause-effect situations. The specialist is attempting to determine when people are motivated by pay or salary, and when they are motivated by recognition, support and encouragement. By examining the connection between rewards and incentives and motivation under various conditions, the specialist appears to be using which of the following approaches in research? a. open-systems b. systematic study c. human resources approach d. observational e. scientific management Among the research methods in OB, which would most likely employ questionnaires and interviews? a. case studies b. meta-analysis c. survey studies d. field studies e. laboratory studies An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity, absenteeism, turnover and job satisfaction within her department. Although many options are available in gathering this information, she has decided to focus on individual-level, group-level and organization systems-level variables. One of the individual-level variables the operations manager will probably consider is: a. communication patterns. b. perception c. levels of conflict d. human resource policies. e. conflict resolution. An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity, absenteeism, turnover and job satisfaction within her department. Although many options are available in gathering this information, she has decided to focus on individual-level, group-level and organization systems-level variables. Motivation is an important _ variable. a. group-level b. organization systems-level c. individual-level d. industry-level e. departmental-level An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity, absenteeism, turnover and job satisfaction within her department. Although many options are available in gathering this information, she has decided to focus on individual-level, group-level and organization systems-level variables Negotiation, conflict, power and politics are variables. a. group-level b. organization systems-level c. individual-level d. industry-level e. departmental-level Individual-level variables that have been shown to affect group and organizational behaviour include a. technology. b. organizational culture. c. perception. d. human resource policy