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please help me with 2.1 in question 2 QUESTION TWO Read the following case study and answer the questions that follow Supply Chain Putting the
please help me with 2.1 in question 2
QUESTION TWO Read the following case study and answer the questions that follow Supply Chain Putting the Star in Starbucks The international coffee giant has widely studied and acclaimed supply chain management practices, which, according to some, make Starbucks' coffee and customer experience superior to those of its competitors. So, what exactly is Starbucks doing differently than other international coffee retailers? Is its coffee truly better? THE STANDARDS Starbucks uses a vertically integrated supply chain, which means that the company is involved in every step of its supply chain process, all the way from the coffee bean to the cup of coffee sold to consumers. The use of a vertically integrated system means that Starbucks works directly with its nearly 300,000 worldwide coffee growers. The company believes that interacting directly with farmers ensures that all of its coffee beans will achieve the same quality and flavor standards. Starbucks also works directly with growers because the company is committed to only selling ethically sourced, Fair Trade coffee. The company even has its own Coffee and Farmer Equity (C.A.F.E) standards and Coffee Sourcing Guidelines (CSG). THE PROCESS After the growers pick and package the coffee beans, truckers drive the unroasted beans to ocean liners that ship the beans to six storage sites in the U.S. and Europe. The beans are roasted in these storage facilities and then packaged for shipment to Starbucks' eight central, and forty-eight regional, distribution centers. By only using a handful of storage facilities, Starbucks can closely manage the sites' operations and guarantee that all beans are roasted and packaged in the exact same way. The company's close control over the roasting process also ensures that Starbucks' coffee tastes the same in all of its retail locations. Starbucks' active participation in the supply chain also ensures that the distribution centers receive the products they need so they can fulfil orders and make their roughly 70,000 weekly deliveries on time. THE MARKET Starbucks' biggest competitor in the international coffee market is Dunkin' Donuts. In contrast to Starbucks, which owns its entire supply chain, Dunkin' Donuts outsources its production processes. Dunkin' Donuts relies on a third-party intermediary, National DCP, to handle the company's supply chain operations. Dunkin' Donuts also franchises its manufacturing locations, as well as nearly all of its retail spaces. Conversely, Starbucks franchises less than 50% of its retail locations, and, as of March 2016, was no longer accepting applications for new U.S. franchises. Starbucks also uses few to no intermediaries to carry out its supply chain operations. THE FUTURE While Dunkin' Donuts loyalists, particularly those in New England, may never accept the merits of Starbucks coffee, majority opinion argues that Starbucks offers higher-quality beverages and better customer experiences. Statistics show that Starbucks is outperforming its rival, which is evidence of the success of a simple and efficient global supply chain. In fact, Starbucks, which is already larger than Dunkin' Donuts both domestically and abroad, plans to open more new retail spaces than its competitor over the next five years. Adapted: https://www.fronetics.com/supply-chain-putting-star-starbucks/ 2.1 Assuming you have been appointed as the supply chain director for Starbuck South Africa. Give a detailed proposal plan on how you would mitigate challenges of the level of safety in inventory at Starbucks, your plan must include the factors that impact the level of safety in inventory in the supply chain. (60)
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