Please help me with the following business law questions.

1.

Provide an overview of the characteristics of each one of this persons:

• Kate who works in the Black Pearl Epicurewholesale shop and likes to get special treats for weekend parties.
• Richard works as adelivery driver and needs a gift pantry pack for his mother's birthday but does not knowwhat to get.
• Grace is a regular customer and is very knowledgeable about food but can be abit fussy at times.
• Peter is also a long-time customer and considers himself to be a 'expertfoodie' he tends to buy up big when he shops and likes only the best.

These customers youtypically would encounter in your sales position at Black Pearl Epicure, you are to identifyand include their likely needs, special needs and expectations. The project backgroundinformation sheet will provide more information about these internal and externalcustomers. You can conduct research for this task.

2.

a.Explain the importance of design for digital technology projects.

b.Explain the main components of architectural design of digital business systems.

c.Compare ERP systems architecture with digital business architecture.

d.Explain the key elements and factors to consider for designing a successful modelfor supporting online customer experience.

e.List the main issues/potential mistakes in designing usability/user experience, and propose actions that companies should consider to create effective online experiences.

f.Defineusabilityand explain its importance in the design process.

g.Outline the key areas and techniques involved in evaluating customer experience designs, including eye tracking and web design personas.

h.Explain the importance of use-case analysis in analyzing and modelling systems and describe its four main stages.

i.Explain the importance of information architecture to an effective website design, and describe design tools and supports such as card sorting, blueprints, maps, and wireframes.

j.list the main customers' requirements required to support user's experience

examine and assess the main elements of site design including

• site design and structure
• page design
• content design
• specific requirements for mobile design.

explain the key constraints and requirements for web accessibility.

identify the key security risks factors of customer interface and digital systems, and list the major measures to protect them.