If the onions are particularly pungent, causing the cook to pause for three minutes after chopping the onions so she can flush out the sting in her watering eyes, what is the throughput time of the vegetable preparation process if all tasks in question 1 must still be followed?

	a.	10 minutes
	b.	13 minutes
	c.	18 minutes
	d.	21minutes

Q8) Kristen runs a candy factory. Her employees work an eight-hour shift during the day and a six-hour shift during the evening. The day shift has an average capacity utilization of 93% while the evening shift uses 90% of its capacity on average. Kristen does not run a third shift. What is the average capacity utilization of the candy factory?

	a.	89.9%
	b.	91.5%
	c.	91.7%
	d.	None of the above

Q9) A patient arrives at an emergency room and must go through two tasks before he can either see a physician or be seated and wait to be called and taken to a room for treatment. The first step is triage where his vital signs are taken, and the severity of his problem is assessed by a triage nurse. If a patient is considered to have a minor problem or require acute care, he is directed to the check-in desk where his contact information and health insurance are verified, and where a co-payment is typically collected. Triage requires 15 minutes per patient and check-in requires 5 minutes per patient. The emergency room is open 24 hours per day. How many patients can be processed at this initial stage of an emergency room visit in a 24-hour day?

	a.	1.2 patients per day
	b.	1.6 patients per day
	c.	72 patients per day
	d.	96patients per day

Q10) Ann runs a small coffee shop. Café lattes are by far her biggest seller. She can prepare 50 lattes, each requiring two minutes, if she spends 15 minutes preparing the coffee ahead of time and making sure she has all of her other supplies and ingredients well stocked and ready to use. How long does it take Ann to prepare the 50 lattes so that she can serve her customers?

	a.	100 minutes
	b.	110 minutes
	c.	115 minutes
	d.	None of the above

Q11) Ann's cafe lattes require 2 oz. of espresso and 12 oz. of milk to make an 8 oz. latte. She can't heat the milk any higher than 140 degrees because higher temperatures would burn the milk, making it unusable and requiring the milk to be thrown out. If Ann burns 24 oz. of milk and has to use 624 ounces of milk to make 50 8 oz. lattes, what is the yield of her latte-making process?

	a.	12.5%
	b.	64%
	c.	96%
	d.	None of the above.

Q14) Another name for capacity is:

	a.	flow time
	b.	lead time
	c.	throughput time
	d.	throughput rate