Please help

USA Airlines uses the following performance measures. Classify each of the performance measures below into the most likely balanced scorecard perspective it relates to. Select your answers using C (customer), P (internal process), / (innovation and growth), or F(financial). 1 . Customer complaints C 2. Cost of leasing airport gates 3. Employee diversity training sessions completed 4 Number of days with no employee injuries 5. Customer survey ratings 6. Market value F 7. Percentage of ground crew trained 8. Lost baggage claims 9. Number of calls to customer service 10. Revenue per seat F 11. Flight attendant training sessions attended 12. Gallons of fuel used 13. Percentage of late flights 14. Cost of leasing airplanes