please help with thisssssss..

Which of the following statements conceming the successful use and implementation of the balanced scorecard are correct? Balanced scorecard measures should be changed as an organization's strategy changes Balanced scorecard measures should be consistent with an organization's strategy Top management needs to "buy in\" to the balanced scorecard 0 d. All are We MoneyCo, an ebank that prides itself on offering great customer service, is reviewing the measures of its balanced scorecard. Under intemal business process, which one of the following measures would be a good t? 0 a. Client retention Supplier satisfaction Employee training hours 0 d. Website maintenance downtime