PLEASE !!!! I DO NOT HAVE ANY OTHER REFERENCE , BECAUSE I DO NOT HAVE BOOK.

hello I need help with this chapter 11 problem , I don't have this book Managing Quality, 7th Edition by Thomas Foster & John Gardner . please help me to solve it. Thank you.

I- Questions 1, 6 & 9 Page 312

II- Problem

- Problems 6, 9a & 11 Page 313

Once again Everything will on this book * Managing Quality, 7th Edition by Thomas Foster & John Gardner* said by my instructor Thank you so much ,