Question
Please i do not need any explanation. I just need the answer for the question please don't write the explanation. I need it under 25
Please i do not need any explanation. I just need the answer for the question please don't write the explanation. I need it under 25 min please
1. Company A would like to assess the motivation for salespeople. One of the questions is to ask "what type of task interests you most?" What aspect of motivation does company A like to know?
Group of answer choices
Direction
Intensity
Persistence
Transformation
All of the above
2. Based on Maslow's hierarchy of needs, if a salesperson's motive is to feel the care and love of his/her colleagues and make a lot of friends in his/her work. This motive belongs to __________
Group of answer choices
physiological needs
safety needs
social needs
esteem needs
self-actualization needs
3. James is a sales manager at Microsoft. He said one of the most important work motives is to obtain power and prestige, as well as influencing others. This is an example of _________
Group of answer choices
physiological needs
safety needs
social needs
esteem needs
self-actualization needs
4. Which of the following is true about equity theory?
Group of answer choices
Equity theory depends on our input-to-output ratio - how much effort we put in and what are the rewards.
Equity theory is rooted in our comparison between our rewards and the rewards of others.
Salespeople who feel under-rewarded will decrease their work efforts.
Salespeople who feel overpaid tend to decrease their work efforts.
All of the above are true
5. Hong Zhang is a sales rep for Target and he is from China. One day, Hong is complaining to his sales manager that he has a business trip during the Chinese New Year festival that he cannot spend the time with family. If you are the sales manager, what is the best remedy?
Group of answer choices
Propose a flexible work schedule/floating holiday plan after coordination
Increase Hong's salary
Ask legal service administrator to intervene
Provide Hong with a learning opportunity
None of the above is true
6. Elena is a sales rep for American Airline. She feels less motivated to maintain a relationship with company X because the compensation she got is not attractive enough to put so much effort such as the endless calls and trips. The decreasing motivation is due to the decreasing _____________
Group of answer choices
Expectancy
Instrumentality
Valence
Effort
Equity
7. Salespeople can choose either to work harder (e.g., depend more on effort and ability) or to work smarter (e.g., depend more on cooperation and luck). This is an example of _______________
Group of answer choices
Active communication theory
Expectancy theory
Equity theory
Attribution theory
All of the above are true
8. What is the decision process for recruiting salespeople?
Group of answer choices
Establish policy concerning responsibility - Find and attract a pool of applicants - Analyze the job and determine selection criteria - Develop and apply selection procedures to evaluate applicants
Establish policy concerning responsibility - Analyze the job and determine selection criteria - Find and attract a pool of applicants - Develop and apply selection procedures to evaluate applicants
Find and attract a pool of applicants - Establish policy concerning responsibility - Analyze the job and determine selection criteria - Develop and apply selection procedures to evaluate applicants
Find and attract a pool of applicants - Develop and apply selection procedures to evaluate applicants - Establish policy concerning responsibility - Analyze the job and determine selection criteria
Analyze the job and determine selection criteria - Establish policy concerning responsibility - Find and attract a pool of applicants - Develop and apply selection procedures to evaluate applicants
9. Which of the following is true?
Group of answer choices
In firms with a small sales force, the recruitment and selection of new people is a primary responsibility of the lower-level sales manager.
In larger, multilevel firms, the recruitment authority is commonly delegated to top-level sales managers.
In larger, multilevel firms, choosing new recruits is usually extensive and time-consuming.
HR department and sales department are often working separately for hiring a new salesperson.
All of the above are true.
10. Which of the item(s) can be included in the sales job description?
Group of answer choices
Nature of the products/services to be sold
Specific sales tasks and responsibilities to be carried out
Relationships between the position and others within the firm
Environmental pressures and constraints
All of the above are true
11. Many firms love to recruit salespeople from their interns. Which of the following is NOT true?
Group of answer choices
Interns have already established performance record
Interns require less orientation and training
Interns bring fresh perspectives to the firm
Recruiting from interns can bolster company morale
Interns have already had communication with existing employees
12. If each candidate is asked the same predetermined questions, this is an example of _________
Group of answer choices
Structured interview
Unstructured interview
Realistic job preview
None of the above is true
13. Based on whether it directs salespeople's efforts toward the specific strategic objectives, the compensation can be categorized into ______________
Group of answer choices
Financial compensation and non-financial compensation
Incentive based compensation and non-incentive based compensation
Bonus based compensation and non-bonus based compensation
Insurance based compensation and non-insurance based compensation
None of the above is true
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