please I need the answer ASAP .

• Successful Navigating the Turbulent Skies of a Large-Scale ERP Implementation - Harvard Business Case
• What were the challenges faced by Bombardier, and what were the benefits expected from integration?
• What were the good steps/practices in implementation process for the Mirabel roll-out and what steps/practices needed improvement?
• What were the good steps/practices in the second implementation process and what areas needed improvement? What were the challenges faced by the project team?
• What was the main difference between the two phases in terms of the users roles? What was the role of the plant manager?
• How can we assess whether a project is a success or a failure?